Customer Care

*Please contact us at anytime for our assistance in helping you make your selection. We will be happy to answers any questions you have during our regular business hours (Tuesday - Saturday: 12- 7pm EST and Sunday 12 - 6pm EST) . 

By phone: 718 643 1680 
By e-mail: info@michellenewyork.com 
By mail: Michelle New York 
376 Atlantic Ave 
Brooklyn, NY 11217 

 

Order Policy

You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package. 


Item Availability 
Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain products. If we are out of stock on an item that you've ordered, we will notify you via e-mail. Any changes will be reflected in your order total as well as your shipping confirmation.

 

Payment 
We gladly accept the following credit cards: Visa, Mastercard, American Express, and Discover. 

Sales tax is charged only to New York State residents; the tax rate is 8.875%. Residents in other states are responsible for complying with local state tax laws. 

We don't charge sales tax on gift certificates.